Shorting the vacancy window
Our process guides the team for a quick turnaround. The move out process is a complex process involving multiple people. We have an established workflow which guides you through the process to ensure all tasks are completed in a timely manner. Extending Propertyware management features, WM Property Solutions workflow uses an automated approach to provide additional insight, visibility and accountability.
Not Using Propertyware?
We can still help! Our property management experience started with Propertyware. However, we are able to integrate with other property management solutions as long as they have available API capabilities. Our framework was developed to interact between different services.
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Let's make life easier
We consistently cause our own delays preventing a quick turn around to fill the unit with a new resident.
A struggle for us is managing utility transfers with the resident. Many times, their account is closed before we schedule the transfer, causing unnecessary steps which are costing me time and money.
We do not have the insight to proactively ensure all tasks are completed by the time deposit reconciliation is due.
How we do it
Making your life easier
Proactive
Can the move out be saved? It costs less money and effort to keep the current resident versus preparing for a new listing. Based on the when and why, the first step is a window to allow you to work with the resident relationship.
Communicate
Automated email communications to the owners and residents ensure all are on the same page throughout the process. The management team is provided regular notifications on all outstanding tasks with priority assignments.
Accountability
Once the unit is vacated, multiple tasks run in parallel including utility transfers, inspections and ledger balancing. The process manages all activities to prevent unnecessary delays preventing lease closure and readying the unit for listing.
Awareness
With the numerous tasks required before deposit reconciliation, it is critical to remain in a proactive position. The process presents clear indicators so the team can understand the health of move out tasks, preventing unnecessary frustrations and panicked responses.